Staybridge Suites Indianapolis-Carmel, an IHG Hotel

My family and I attended my nieces wedding. I loved that we could just focus on getting dressed and being in and out for all the events she had planned. It was peaceful sleep, wonderful breakfast, excellent location and my daughter was able to get laps in at the beautiful pool. Upon check out after our two day stay, front desk staff, Kanye was pleasant and very knowledgeable. I told her my family and I will be back...Thank you Staybridge!!!!

The cleanliness, friendly staff, and having an affordable room with kitchenette and other amenities in addition to breakfast each morning and social hour with food being available each week.

Location was close for a family event. Clean property. Beds and pillows were comfortable. Nice water pressure in the shower. Great breakfast.

No complaints at all about the facility especially NOT the staff . The room was absolutely amazing, the price versus the amenities was excellent, definitely priced in favor of the guest. The staff were all absolutely exceptional and accommodated each request with a smile! My family and I came to Carmel for my sister to have heart surgery at St. Vincent Hospital-Carmel. There was a problem with the second day reservation, that was my fault because I didn't submit the proper payment method when extending and payment was declined. I was notified of the decline as my family and I were leaving to head to the hospital for my sister's surgery. I told them I was very sorry but I had to leave and was unable to fix it right then but would be back as we were running late to her surgery and they would cancel it if we were more than 15 minutes late. When I told Nadia this she was so kind and was extremely caring and agreed that I could come back afterwards and my sister was more important. This really stuck out to me because so many times businesses and people are so stuck on the rules and regulations and forget the humanity of others and themselves and cater to the greed of making a profit. She could have so easily demanded payment or made us vacate the hotel unless payment was produced as she had the right to do so. However, she showed compassion and grace in a time that my family and I needed it the most. The next day when checking out to travel the 3 hours back home, Nadia asked me about my sister. She said she'd been thinking of her since we were not back when she'd left from her shift the previous day and wanted to know how she was doing & hoped everything had turned out okay. She was genuinely concerned and treated us as family. That's not something that can be faked or replicated, even by "the best". Her gift of compassion and humanity truly made such a difference during one of the scariest times of our lives and was much appreciated.

Quiet,easy to access. Very friendly and helpful staff. Room was very clean- attention to detail was a bit off and towels and linens could be better. I would stay here again!